Technical FAQ

I can’t log in!

Oh noes! Ok do not panic.

Try resetting your password, that usually fixes it.

If that doesn’t solve the problem, wang an email to help@writershq.co.uk and we’ll take a look

I can’t access the forum

Please do the following in the following order:

  1. Check you’re logged in. Not fixed it? Try…
  2. Resetting your password. Not fixed it? Try…
  3. Clearing your cache. Not fixed it? Try…
  4. Emailing us at help@writershq.co.uk

I’ve signed up for membership but didn’t get my email telling me what to do

Check your spam check your spam check your spam la la la.

If you’ve checked and waited patiently and still haven’t got it, email help@writershq.co.uk with your order number and we’ll leap into action so you can get to the important business of writing

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